If you are not 100% satisfied with your purchase, we will be happy to accept it for a full refund.

You can return your purchase for up to 60 days from the purchase date. Products must be in the condition you received them and in the original box.

Hassle free returns – We supply a UPS return label with your original shipment for your convenience. There is a $7.50 fee when you use the supplied shipping label (this covers the return shipping cost) deducted from the credit to your credit card. Please be certain to call or email us for a return authorization number (800.290.5200 or returns@allisports.com) and fill out the return form on the back of your invoice. You can also download the form here.  Make sure to write your return authorization number on the outside of the package and return the package to:

Alli Sports Shop
Attn: Returns Department
RA#: _____________
2077 Las Palmas Dr.
Carlsbad, CA  92011

Please do not send your purchase back to the manufacturer; we will take care of everything.

Shipping & Handling
You can either use the included UPS return label for your convenience or ship your package back to use via a method of your choosing. If you choose to use the label a $7.50 fee will be deducted from your refund. You can either call UPS to schedule a pickup or drop the package off at any UPS drop-off location.

Clothing

• All items must be unused and include the original packaging.
• Clothing must be clean and unwashed with all tags attached - no pet hair, no human hair, no smoke smell.
• If you plan to return your clothing please keep it clean.
• Once clothing has been worn and/or washed it cannot be returned or exchanged.

Shoes

• Shoes must not be worn and must include the original undamaged packaging - If you plan to return your shoes do not wear them after trying them on.
• Shoeboxes must not have tape or any other shipping labels on them - use the box the shoes were shipped in to return shoes.
• Once shoes have been worn they cannot be returned or exchanged.

Skateboards

• All skateboards must be un-skated and in like-new condition.
• No skateboard deck is completely guaranteed.
• Once a skateboard has been used it cannot be returned or refunded.
• Once a skateboard has been assembled, its parts cannot be returned or exchanged.
• shop.allisports.com is not responsible for actual deck color and/or dimensions.
• shop.allisports.com does not replace broken decks or decks with pressure cracks.

Videos

• Videos must be unopened and in original packaging.

Defective Merchandise
shop.allisports.com does not guarantee the exchange or credit for a defective item. If you believe your product is defective, please send it back along with the return form explaining the defect.